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System Updates

  • 11/16/2021 SOA Outage - Resolved

    SOA functionality has been restored, thank you for your patience.

  • 11/16/2021 SOA Outage

    Our e-signature vendor is currently experiencing a partial service outage. SOA functionality will not be working until this is resolved. We will provide an update as soon as SOA functionality is restored.

  • 7/9/2021 Connect Maintenance

    The Connect feature is currently undergoing maintenance due to vendor upgrades, we will provide another update when the feature is available again.

  • 4/16/2021 System Maintenance

    Scheduled maintenance will take place from 9 PM on Friday, 4/16/2021, through 1 PM Saturday, 4/17/2021. During this time period, quotes for MA/MAPD/PDP products may result in failures. All other features of the application will not be affected by the scheduled maintenance.

  • 11/1/2020 Healthcare.gov Maintenance

    CMS has announced scheduled maintenance windows for HealthCare.gov during 2021 OEP. During these scheduled maintenance periods, access to HealthCare.gov may be limited or restricted. Maintenance is scheduled for Sundays during OEP from 12:00AM to 12:00PM, including Sunday, November 1st to make final preparations for OEP. Please note that access to HealthCare.gov from MyMFG may be impacted by the CMS scheduled maintenance.

  • 2021 ACA Quoting

    You may now preview 2021 healthcare plans and pricing on MyMFG. Selecting 2021 plans for enrollment will be available beginning on 11/1/2020 per CMS guidelines. Please note that subsidy estimates are still reflecting 2020 calculations which may change without notice. For any additional questions, please contact mymfgsupport@messerfinancial.com

  • Medicare Quoting Issue 10/15/2020

    The issue preventing display of Aetna plans while quoting has been resolved.

  • HC.gov Redirect Link Update

    The link to HC.GOV is now located in the Client’s profile under Client actions -> Report ACA Life Change.

  • Cigna Virtual Enrollment 7/9/2020

    Users who are Ready To Sell for Cigna with Connect capabilities will now be given the option of completing a Virtual Scope and Enrollment.

  • UHC Update 6/8/2020

    UHC C-SNP products are no longer available for enrollment, these products are still available for quoting but enrollment must take place through JARVIS/LEAN.

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